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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

How do I modify the Microsoft 365 license for my email address?

To update your Microsoft 365 license, follow these steps:

  1. Log in to the Microsoft 365 admin center at https://admin.microsoft.com/.
  2. In the left-hand menu, select Users, then choose Active Users.
  3. Click on the user corresponding to your email address.
  4. In the options near the top, select Licenses and Apps.
  5. Check the box next to your subscription type and click Save Changes to apply the license.

Tip: If you need to remove a user’s license, follow the same steps and simply uncheck the license box.

If you’re having trouble managing your Microsoft 365 subscription with us, please don’t hesitate to contact our Support team via eTicket or call 13 24 85.

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