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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
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View AllGoogle Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Installing WordPress using WordPress Toolkit
cPanel’s WordPress Toolkit feature simplifies WordPress installation. Follow these steps:
- Log in to cPanel.
- Click on WP Toolkit under Domains.
- Click Install under the Installations tab.
- In the installation menu that appears, there will be quite a few options. At a minimum, you should adjust the following:
- Set the Installation Path to HTTPS and select the domain name you want to install WordPress under.
- Set your desired Website Title (this can be always be changed later).
- Select a Plugin/Theme Set – we recommend WordPress Essentials.
- Set the Version to the latest available version.
- Ensure that you note down the WordPress Administrator Username, Password and Email.
- Advanced users may want to modify the database and update settings, but this is not necessary.
- Click Install.
Finally, you can log in to your WordPress website, you simply need to visit the following in your web browser:
http://your-domain-name-here.com/wp-login.php
If your DNS isn’t set up for your new website yet, you can log in by modifying your computer’s hosts file.
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