Support Centre
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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
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- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Transferring a .uk domain name away from VentraIP
To transfer a .uk domain name away from us, you will first need to find out the new registrar’s IPS Tag. You can ask them for it, or you should be able to find their IPS Tag on Nominet’s website.
Once you know what the new registrar’s IPS Tag is, you can submit a ticket to our technical support team asking for it to be updated for the domain name.
From there, your new registrar will have their own process to complete the transfer to them. It will likely be different from registrar to registrar, so it’s best to check with them what to do next.
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